Independent catalog and order guide. This is not rowbuy.com, and Rowbuy does not run or check this site.

The Rowbuy order guide, login to doorstep, for US and Canadian addresses

Seven steps in the order you meet them, with Rowbuy's public pages photographed on October 23, 2026 and the logged-in screens described in words. Those steps now also carry phone-screen drawings of our own, each marked as an illustration rather than a Rowbuy capture.

The seven steps of this guide as a 45-second silent video that we made; Rowbuy did not publish it. Sign-up and Fill&buy frames are real rowbuy.com pages captured October 23, 2026. Steps three to seven are our illustrations of the signed-in screens, ending with CNY 408 of US shipping for a 4.0 kg box.

Three facts that shape every step

Rowbuy's help center explains its process in five short steps and fourteen short articles, none of them with pictures. This guide puts the same process in the order a buyer in the United States or Canada actually meets it, with our own screenshots where the page is public and a plain description where it sits behind a login. For steps three to seven we added drawn phone screens built around four picks from this catalog, so the numbers in them can be checked against the text.

Three facts shape everything below. Rowbuy bills in US dollars. When we tested its estimator on October 22, 2026, it priced parcels to the US and Canada and nowhere else. And it publishes no service fee rate, no free QC photo count and no warehouse city, so a few numbers you might expect here are simply not public.

Open a Rowbuy account

Step one of seven

The sign-up form wants an email address, the same password entered two times, plus an optional invite code. No Chinese phone number is needed. Google, Facebook, LINE and Discord sign-in are offered as well. Two details worth knowing: the links to the User Registration Agreement and User Statement under the checkbox pointed nowhere when we looked (they were empty links), and on October 23, 2026 the browser tab on the sign-up page still carried another storefront's name, a leftover of the shared software Rowbuy runs on.

Registration triggers a new-user shipping coupon bundle. Rowbuy does not say what it is worth. The invitation code box matters for one more reason: Rowbuy's Lucky Wheel terms give a new account one spin if any influencer's invite code is entered.

Open the Rowbuy sign-up page

Hand Rowbuy the listing

Step two of seven

Find the item on a shelf of this catalog, open the product page and copy its Taobao, 1688 or Weidian link. Paste that link into the bar at the head of any rowbuy.com page, choose color, size and quantity, and add it to the cart. If all you have is a screenshot, the camera button runs an image search for the original listing.

Links from other places, such as Xianyu, Xiaohongshu, Pinduoduo or Yupoo, go through the Fill&buy form instead. There you fill in the link, a product name, the specification (for example color: red), notes for the buyer, an optional photo, the unit price in yuan, the quantity and the seller's domestic shipping. The form allows a guess: with no known price, you may type any amount below CNY 10 and the agent settles the real figure later. Its disclaimer adds that returns on these orders are not accepted unless there is a quality or seller problem.

Rowbuy Fill and buy page with a five-stage progress bar and fields for product link, name, specifications and notes — Rowbuy's Fill&buy form with its five-stage progress bar, screenshot taken October 23, 2026.

Settle the goods bill in dollars

Step three of seven

Illustration of a phone cart and order confirmation for four catalog picks, CNY 987 or about $145.70, with domestic freight and service fee lines left open — Two phone screens drawn by rowbuyspreadsheet.com to show how a goods checkout is laid out; neither is a capture from a real Rowbuy account. The four items are picks from our own shelves at their October 23 yuan prices: puffer CNY 440, jeans CNY 165, joggers CNY 193 and rope-lace shoes CNY 189. At Rowbuy's rate of 0.1476 that is about $145.70 before the seller's courier fee and the service fee, neither of which has a fixed public figure.

Your opening payment buys the item plus the seller's delivery to Rowbuy's warehouse in China. It is charged in US dollars when you submit the order. Rowbuy accepts international credit and debit cards and lists other options at checkout; the footer shows PayPal, Visa and Mastercard logos, and there is a top-up balance for faster checkouts.

If a card is declined, Rowbuy's own advice is to check that it allows international or online payments, then call the bank or try another method. US cards are charged in their home currency. Canadian cards see a USD charge converted by the issuer, often with a foreign transaction fee on top.

Card showing the Rowbuy rate of 0.1476 dollars per yuan with four sample conversions — Rowbuy's rate feed on October 21, 2026. The checkout page itself sits behind a login, so we show the rate it uses instead.

Approve or flag the warehouse pictures

Step four of seven

Illustration of a phone screen with four warehouse photos of a fur-trim puffer, Approve and Raise a problem buttons, and a request sheet asking for another photo — Our illustration, not a screenshot of anybody's Rowbuy account. The photo tiles are cropped from the shop's own listing picture and stand in for warehouse shots. The right-hand screen shows the useful move when an angle is missing: ask for it, here a side view of the hood trim and the size label, before approving. Rowbuy names no fixed number of free photos per item.

Once the seller's parcel reaches the warehouse, Rowbuy photographs the actual item and tells you the pictures are ready. You review them in your account and either approve, which moves the item into the pool you can ship, or raise a concern. Rowbuy says it will contact you first if staff spot a problem themselves.

This is the cheapest place to fix a mistake. A wrong size or a damaged piece can still go back to a seller inside China; after the parcel leaves, the same fix means an international return. Take your time here, and use the shelf-by-shelf checklist on our QC page.

Three outcomes after QC photos: approve, raise a problem before shipping, or claim after delivery — Based on Rowbuy help articles 7789 and 7828.

Bundle approved pieces for one flight

Step five of seven

Illustration of a phone warehouse list with four approved items weighing 3,330 g and a parcel form with a packing note asking to leave the shoe box out — Drawn by this site for the guide; Rowbuy's real parcel screens sit behind a login and look different. Example weights: puffer 1,150 g, jeans 640 g, joggers 560 g and shoes 980 g in their box, 3,330 g before packing. The note on the right asks for the shoe box to stay behind and for the smallest box that fits. Rowbuy lists no packing options beyond a free unpack-and-count, so a written request is the only lever.

Approved items wait in the warehouse. Rowbuy's homepage says storage is free for the first 90 days, with items held up to 120 days; its help article on storage is vaguer and talks about parcels moving toward shipping soon after arrival. When you are ready, select the items and submit them together as one parcel.

Packing several items together is where most of the saving lives on the US lines, because every parcel pays CNY 135 for its first 500 grams. The Forwarding page, which handles parcels you buy elsewhere and send to Rowbuy yourself, shows the same stages as a progress bar: confirm the order, submit the parcel, pay international shipping, wait for delivery.

Four-stage progress bar reading Confirm Order, Submit Parcel, Pay International Shipping and Wait for Delivery — Progress bar from Rowbuy's Forwarding page, screenshot taken October 23, 2026. The warehouse address block below it is a demo entry and is cropped out.

Pick a route north and settle the freight

Step six of seven

Illustration of a phone shipping screen: a 40 by 30 by 20 cm parcel billed at 4.0 kg by volume, US line A at CNY 408 and line B at CNY 415 — A drawing by us, not Rowbuy's own shipping page. Worked example for a US address: the packed box weighs 3.40 kg but measures 40 x 30 x 20 cm, and 24,000 cm³ divided by 6,000 gives 4.00 kg, so size sets the bill. Eight 500 g steps cost CNY 135 plus 7 x 39 = CNY 408 (about $60.23) or CNY 415 on the other line. In a 45 x 35 x 25 cm carton with the shoe box inside, the same items would bill 7.0 kg and CNY 642.

Submitting the parcel brings up the lines available for your address. For the US the estimator showed two, priced CNY 1 apart per 500 grams; for Canada it showed one. Each quoted 7 to 11 days. The fee is based on the larger of actual weight and volume weight and is finalized against what the carrier measures. Shipping coupons apply at this step.

Before paying, run the parcel through Rowbuy's public estimator or the parcel calculator on this site, which uses the same rate rules. If the price looks high for the weight, the box is probably the problem; ask whether lighter packing is possible.

Rowbuy Shipping Estimation form with origin warehouse, delivery area, weight and box size fields above an FAQ and an embargo clause — Rowbuy's public estimator, screenshot taken October 23, 2026.

US and Canada shipping in detail

Follow the tracking number and handle damage claims

Step seven of seven

Illustration of a phone tracking timeline from shipping payment to customs clearance, and a delivered screen offering one Lucky Wheel spin worth 10 to 40 percent off — Illustrated by this site; the dates, tracking number and parcel number are invented or masked, and the event names are the kind most agents' trackers use. Count the 7 to 11 days from hand-over to the carrier. Duty on arrival is charged by your own country. Once a parcel shows delivered, the Lucky Wheel gives one spin; its prizes take 10 to 40 percent off a future parcel's international shipping and must be used within 15 days.

After payment the parcel gets a tracking number you can follow from your account. Import duties and taxes are charged by your own country, not by Rowbuy, and you pay them. If a box arrives damaged or never arrives, Rowbuy wants a message to support carrying the order number and photos so it can help file a claim; refund timing depends on the seller and the carrier.

One small extra: each parcel marked delivered earns a spin on the Lucky Wheel, worth 10 to 40 percent off a future parcel's international shipping and valid for 15 days.